businesskeys™ team profiles

Stephen Munden - Managing Director

Stephen has more than 30 years experience in product commercialisation, technology management and business improvement. He has hands-on practical experience in a number of areas including strategy development, management systems and technical and regulatory compliance.

Stephen has made significant contributions to standardization, quality/innovation infrastructure and removal of technical barriers to trade over an extended period of time, working with governments and industry, including contributing to the UK's national technology strategy programme and co-authoring the National Standardization Strategic Framework.

Stephen holds an MBA (Technology Management), is a Fellow of the Chartered Quality Institute and a Chartered Quality Professional. He was recently awarded the NEBOSH Certificate in Occupational Health and Safety.

Mike Webb - Technical Standards Director

Mike Webb is an experienced independent advisor on the evaluation and testing of electrical, electro -mechanical and electronic products to national and international product safety specifications and has particular expertise in advising organizations of:

• correct & current global product safety standards.
• system process documentation appropriate to products and businesses.
• global product certification and process systems.
• interpretation and implementation of EU CE Marking Directives involving client consultation at all levels including negotiation with accredited global testing bodies to secure relevant testing programs and ensure continuity of communication leading to successful awarding of national approval marks and certification.

Mike also has extensive experience of working with governmental institutions throughout Central and Eastern Europe, particularly the countries of the Western Balkans under the European Commission's CARDS (Community Assistance for Reconstruction, Development and Stabilization) and UNMIK Europe Aid programme of assistance for the countries of South-Eastern Europe.

Mike's experience extends to countries throughout the world, with particular and recent experience of strategies for an EU consistent system of technical regulations and voluntary standards, introduction of sales & marketing strategies to national standards bodies including developing & implementing systems to achieve global product certification and process technical standards identification systems.

Mike Dodds - IT Services Director

Mike has extensive senior IT management experience in a number of blue-chip companies, including Marks and Spencer plc and Bhs Ltd. He has recently completed an assignment implementing a retail ERP system into the Paris division of a well-known UK business and integrated this system into the UK operation.

Mike delivered the first eLearning programme for British Standards committee members and has developed online programmes for other professional and public bodies.

He has experience of the full project life cycle and using formal methods including Prince 2, LSDM and Summit D.

Anigna Gates - Marketing Executive

Anigna has worked in a number of marketing and communications executive roles for a variety of UK-based companies, including Honeywell, ICL and ESPA.

Her experience includes creating product promotional material and packaging, organising photographic shoots, advertising, copywriting and press relations.

Anigna holds a First Class Honours Degree in Design Management, a CAM Diploma in Public Relations and a CAM Certificate in Communications.